Bobby Ansari likes finding new restaurants to eat at, but what she likes even more is telling other people about her dining experiences. In the past four years, she has written more than 200 reviews on Yelp, a website for finding and rating businesses.Bobby Ansari likes finding new restaurants to eat at, but what she likes even more is telling other people about her dining experiences. In the pas
Teachers Face Online Reputation Issues Too
How Lawsuits Hurt Online Reputations More
It is very rare that a lawsuit against online defamation actually succeeds and even rarer that it actually helps the situation. This is because online installations are provided a large degree of legal protection against claims of online defamation. So, lawsuits often only exacerbate the issue of bad publicity for the plaintiffs. For a recent example, see here.It is very rare that a lawsuit again
How Bad Press Affects Everything
Research conducted by various public relations firms has thrown up surprising results regarding a business’s online reputation. It shows that companies that have a less than desirable online reputation, especially those that have a negative image on the internet, could see a significant drop in sales. It does not matter if the particular business has one of the best products in the industry or ev
How Lawsuits Hurt Online Reputations More
The popularity of consumer review websites like Yelp.com and Angieslist.com means that businesses like McHale’s are spending more time monitoring their online reputations. That can also mean reaching out to unhappy customers to try to persuade them to change bad reviews.“We jump on it,” said McHale of his company’s efforts to manage dissatisfied customers. “If you help them and resolve their issu
The Effects of Reviews and Corporate Defamation
Car dealerships depend upon a lot of information to go out over the Internet. This has become much more important in recent years as so much of the car sales business depends upon online-generated leads. Car dealerships need to be aware of their online reputations because it has a direct correlation to their gross sales at the end of the month.Car dealerships depend upon a lot of information to g
Local Business Need ORM Too
Adopting cutting-edge tools, such firms help such companies tackle negative publicity unleashed by their competitors through the Web, as well as victims of libel and cybercrimes.Adopting cutting-edge tools, such firms help such companies tackle negative publicity unleashed by their competitors through the Web, as well as victims of libel and cybercrimes.Adopting cutting-edge tools, such firms hel
The Rise Of Indian ORM: The Universality Of Online Reputation
Local businesses often ignore their online reputations at their own peril. They assume that it is only the larger, faceless, stores that need online reputation management firms to do their bidding. However, smaller businesses have unique needs surrounding online reputations, too. Consumer reviews websites have made it very important for small businesses to keep one eye on their reputations at all
Google Yourself And Enjoy It
Both Chris and Rand Fishkin provide an excellent breakdown of some of the questionable tactics used by Ripoff Report–each concluding that Rip Off Report is doing its best to make money off of negative reviews.
The Small Business Effect For Online Reputation Management
Yelp.com, for example, gets about 108 million unique visitors a month. Yelp’s business model is to create a community of reviewers and businesses interacting with each other. Businesses are allowed to claim a free account that they can use to respond to negative reviewers, who have the ability to update or remove their reviews.“I think that’s one of the most valuable tools for businesses, because
The Rise Of Indian ORM: The Universality Of Online Reputation
Authorities haven’t yet figured out how to handle that situation, nor will any solution really seem like justice. After all, the poor girl’s reputation has been ruined because in her weakest, lowest moment, someone decided to take a few pictures and post them to twitter and facebook.
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