William D. McConnaughy is more than just a CPA, which is why he knows so much about the tax system and the tax authorities. He is also a former agent with the Internal Revenue Service (IRS), which explains his knowledge of the inner workings of the industry of debt collection and resolution. William D. McConnaughy's experience as an IRS agent means that he understands what the tax enforcement authorities are after and how they are going to go about getting it.