My Hotel, Mainstay Suites has been using Glacial Energy Electricity and Natural Gas services since the rate cap expiration in January of 2011. Their exceptional customer service team has been extremely helpful to me and there has never been more than a 2 minute wait time on the phone. Answering all of my questions and walking me through that enrollment process step by step was a huge benefit and I would recommend their services to anyone. We are proud to say the we are customers of Glacial Energy and the savings on our bills every month reflect that. I am always available to take calls from anyone that would like to speak to a satisfied customer.