https://www.dekut.com/World_Business/five-ways-to-keep-your-customers-happy/ Satisfied, faithful customers are the cornerstone of any business. With the advent of social media, an unsatisfied customer can share their opinion with all their Facebook friends and Twitter followers. For example, if you run a restaurant, several negative reviews on sites such as Yelp can adversely affect your business. Fri, 04 Apr 2014 14:59:16 UTC en