https://www.dekut.com/Jobs/job-it-helpdesk-technical-service-representative-bengalurubangalore-hyderabad-secunderabad-ibm-india-/ Job detail for the post of IT Helpdesk - Technical Service Representative in IBM India Pvt. Limited Bengaluru/Bangalore, Hyderabad / Secunderabad, 0 to 4 years of experience. Job Description : Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users. # Remote Infrastructure support delivery # perform problem cause analysis # Resolve routine customer probl Read Moreem # Ability to Identify Opportunity & Implement Process Improvements # has technical experience and skills in the areas of problem determination, creativity and analysis. # Ability to meet a set of defined ac Sun, 30 Jun 2013 20:14:38 UTC en