You read and hear a lot about retention in staffing as a key part of success in a staffing company or the HR department of an organization. What you don’t see a lot in regards to retention is knowledge retention, but I’ll get to that in a second. Usually, we’re referring to retaining employees which is pretty straight forward. After you hire someone, you make an effort to create a work environment that encourages the employee to stay. This has many benefits including avoiding costs and headaches.